FAQs
Common questions
Straightforward answers about how we work and what we provide.
What types of businesses do you work with?
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We mainly support small and mid-sized organisations that need reliable IT, basic cybersecurity and a friendly support team.
Do you support remote and in-office teams?
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Yes. We help with laptops, desktops, VPNs, cloud tools and basic security for people working from home or in the office.
Can you help if we already have an internal IT person?
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Yes. We can work alongside an in-house IT contact to handle monitoring, patching, security tools and documentation.
Is there a long-term contract?
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Most customers work with us on a rolling agreement. Terms are kept simple and clear so there are no surprises.
How do we get started?
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Send us a short email or give us a call. We will ask a few questions about your team and systems, then suggest a simple next step.
If your question is not listed here, please email or call us and we’ll be happy to help.