About us
We treat your IT like mission-critical
A small, senior core with clear SLAs and a security-first mindset. From 10 to 500 users — we scale with you.
2019+
Hands-on experience across SMBs
<15 min
Priority-1 response target
24/7
Helpdesk & monitoring
From our founder
“IT isn’t just keeping the lights on — it’s about measurable outcomes.”
We run lean with documented SOPs, visible KPIs, and security-first defaults. Leadership sees uptime, response, coverage, and a clear view of risk — no fluff, just outcomes.
Make SMB IT boring (in the best way)
Predictable response, visible KPIs, and secure baselines so business can focus on growth.
- Quick wins in week one
- Security-first defaults
- Roadmap with budgets
Milestones
- 2019Company founded — first SMB rollouts
- 2021EDR everywhere + hardening baselines
- 202224/7 helpdesk & monitoring; cloud migrations
- 2023vCIO practice; measurable KPI reporting
- 202499.9% endpoint coverage; SOC-ready posture
How we work
Security-first by default
Hardening baselines, EDR/XDR, MDM, patching, and tested backups.
SOPs → automation → KPIs
Documented processes, then scripts, then visible results.
Clear SLAs
P1 in minutes, predictable turnaround for the rest.
Roadmaps, not guesswork
Quarterly vCIO, budgets, and a pipeline of improvements.
Hands-on senior help
No ticket ping-pong. People who’ve actually shipped.
Outcome reporting
Monthly leadership snapshots: risk, uptime, coverage, actions.
Team building & CSR
We invest in people & community
- Quarterly offsites & skills workshops
- NGO support for digital literacy
- Mentorship for interns & grads