Everything you need for reliable, secure IT
Choose fully-managed or co-managed. Start with HaziCare™ and plug security modules as you grow.
Managed IT
Helpdesk, patching, monitoring, reporting with SLAs.
- Helpdesk — Omni-channel (email/chat/portal), triage SOPs, CSAT.
- Patch Management — OS & app updates with pilot rings and rollback.
- Monitoring — Endpoints, servers, network, and cloud signals.
- • Faster P1 response
- • 99.9% EDR coverage
- • Baseline hardening
- • Leadership KPIs
- • 10–500 users
- • Compliance-aware teams
- • Fast-growing SMBs
Cybersecurity
EDR/XDR, MFA/SSO, email security, backup/DR, vCISO.
- EDR/XDR — Managed detections, isolation, post-incident SOPs.
- Identity — MFA/SSO, conditional access, least-privilege.
- Email — Anti-spoofing/phishing, impersonation protection.
- • Faster P1 response
- • 99.9% EDR coverage
- • Baseline hardening
- • Leadership KPIs
- • 10–500 users
- • Compliance-aware teams
- • Fast-growing SMBs
Cloud & 365/Workspace
Migrations, identity, MDM, cost optimization.
- Migrations — Cutover or hybrid with comms plan and rollback.
- Governance — Secure baselines, DLP, retention, logging.
- FinOps — License cleanup, storage policies, rightsizing.
- • Faster P1 response
- • 99.9% EDR coverage
- • Baseline hardening
- • Leadership KPIs
- • 10–500 users
- • Compliance-aware teams
- • Fast-growing SMBs
Projects & Consulting
Audits, office moves, network refresh, server/cloud.
- Audits — Infrastructure, security & process scorecards.
- Moves — ISP, cabling, Wi-Fi heat maps, cutover plans.
- Servers — AD, file/print, virtualization, backup/DR.
- • Faster P1 response
- • 99.9% EDR coverage
- • Baseline hardening
- • Leadership KPIs
- • 10–500 users
- • Compliance-aware teams
- • Fast-growing SMBs
Device Management
Windows/Mac/iOS/Android baselines and app deploys.
- Baselines — CIS-aligned controls per platform.
- Provisioning — Autopilot/ABM zero-touch rollouts.
- Health — Drift detection, remediations, reporting.
- • Faster P1 response
- • 99.9% EDR coverage
- • Baseline hardening
- • Leadership KPIs
- • 10–500 users
- • Compliance-aware teams
- • Fast-growing SMBs
vCIO / Strategy
Quarterly roadmap, budget planning, measurable KPIs.
- Roadmap — Quarterly OKRs tied to business outcomes.
- KPIs — Board-friendly scorecards and actions.
- Vendors — Stack review, contracts, consolidation.
- • Faster P1 response
- • 99.9% EDR coverage
- • Baseline hardening
- • Leadership KPIs
- • 10–500 users
- • Compliance-aware teams
- • Fast-growing SMBs
Managed IT plan & simple add-ons
- Helpdesk & SLAs
- Patching & monitoring
- EDR/XDR baseline
- Leadership KPIs
- Email security+
- Backup/DR (SaaS + endpoints)
- Identity hardening
- vCISO
| Capability | HaziCare™ | Add-on | Project |
|---|---|---|---|
| Helpdesk & SLAs | ✅ | ||
| Patching & Monitoring | ✅ | ||
| EDR/XDR Baseline | ✅ | ||
| Email Security+ | 🧩 | ||
| Backup/DR (SaaS + endpoints) | 🧩 | ||
| Identity Hardening / SSO | 🧩 | ||
| Audits / Migrations / Moves | 🛠️ |
Predictable onboarding
- Assess
Light discovery: users, devices, identity, risks.
- Stabilize
Patching, EDR/XDR, baselines, backup/DR.
- Optimize
SLAs, workflows, reporting, roadmap alignment.
- Grow
New hires, office moves, projects — no chaos.
FAQs
Fully-managed vs co-managed?
We can run end-to-end or augment your in-house IT. Access, tooling, and SOPs are aligned either way.
SLA details?
P1 ≤ 15 min, P2 ≤ 1 hr, P3 same business day. Monthly KPI reports for leadership.
What tooling is included?
EDR/XDR, patching, monitoring, email security, backup/DR — plus MDM baselines.
Ready for a no-pressure IT assessment?
We’ll map gaps and give you clear next steps — free.